WE WELCOME YOU

Thank you for choosing Digilogix Cape Town as your preferred solutions partner. We are confident that you will enjoy working with our knowledgeable and friendly staff and that you will be satisfied with the future-proofed services we provide

Meet your new campus Office Assistants

Xerox® VersaLink® C7020/C7025/C7030

Xerox® VersaLink® B405

Xerox® VersaLink® B7025/B7030/B7035

Xerox® VersaLink® B7125/B7130/B7135

VersaLink® Family

Xerox® VersaLink® Family of Business Printers

Xerox® ConnectKey® Technology adds mobile and cloud capabilities to VersaLink devices, bridging the divide between the physical and digital worlds, making it easier for your team to work on the go and from anywhere.

What can my Office Assistants do?

We make it Easy ?

Support request can be initiated through the following means:

Support Number

011 447 7975

When initiating a support request:

Please provide the following information when creating a support ticket via email :

  • Location where the fault is occurring

  • Serial number of device

  • Meter Readings

  • Service which is affected, i.e. workstation, network, printer or application fault

  • Priority that you believe the request should have (low/scheduled, standard, high, critical)

  • Any information which would help us resolve the issue as soon as possible

Please log a new ticket should there be a different issue. This helps both parties keep track of different issues

Following this, you will receive an email informing you that your request has been logged. Please use this mail thread as the basis of all further correspondence on the specific query

The above process ensures that a ticket is logged, a technician is assigned, and the troubleshooting and resolution are formally logged and tracked. This allows us to measure our service and ensure a swift and pleasant experience for you our client

Important Note:

Direct emails, WhatsApp messages and cell phone calls to technicians are not monitored therefore please follow the guidelines stipulated to ensure the best response

Place a call for your printer at its campus — let's get it sorted!"

UCT Division of Neonatal Medicine

UCT College of Accounting

UCT Deputy Registrars Office

UCT Division of Emergency Medicine

UCT African Climate Development Initiative

We believe great service is built on trust, speed and genuine care. From the moment you log a call to the moment your issue is resolved, our team is dedicated to delivering a smooth and stress-free experience — because being customer centric is at the heart of everything we do."